Risk Management as an Approach to Improving Administrative Decision Quality: A Field Study in Non-Governmental Organizations Operating in the Gaza Strip
Abstract
This study aimed to analyze the role of risk management as a systematic approach to improving the quality of administrative decisions in non-governmental organizations (NGOs) operating in the Gaza Strip, within an environment characterized by political and economic instability, resource scarcity, and multiple sources of risk. The study was premised on the hypothesis that effective implementation of risk management contributes to enhancing administrative decision quality in terms of rationality, timeliness, information-based decision-making, and crisis management capability.
The study employed a descriptive-analytical methodology, utilizing a questionnaire as the primary instrument for data collection from a sample of civil society organization employees in the Gaza Strip. Risk management was measured through its key dimensions: risk identification, risk analysis and assessment, risk response, and monitoring and evaluation. Administrative decision quality was assessed through dimensions of rationality, flexibility, information reliance, and crisis management capability.
The findings revealed that the level of risk management implementation in NGOs was relatively high. Statistical analysis demonstrated a significant effect of risk management across its various dimensions on improving administrative decision quality. Results indicated that risk identification was the most implemented dimension, while risk response ranked last, reflecting a greater emphasis on diagnosis compared to treatment.
The study recommends strengthening organizational culture for risk management, developing decision support information systems, and training administrative leadership to enhance organizational sustainability in high-risk environments.
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