Human Resource Agility and Its Role in Continuous Improvement in the Pharmaceutical Industry Sector in Palestine Human Resource Agility and Its Role in Continuous Improvement in the Pharmaceutical Industry Sector in Palestine
Abstract
Abstract:
This study examines the role of Human Resources Agility in enhancing continuous improvement within the pharmaceutical manufacturing sector in Palestine. A descriptive-analytical methodology was employed, targeting managers and department heads in four pharmaceutical companies in the West Bank. Out of 87 distributed questionnaires, 80 valid responses were analyzed using SPSS.
The findings indicate that Human Resources Agility and continuous improvement are both practiced at high levels within the sector. Despite the presence of considerable obstacles to continuous improvement, the results reveal a statistically significant positive effect of Human Resources Agility on continuous improvement. These findings highlight the importance of agile human resource practices in supporting organizational adaptability and sustained performance improvement.
The study recommends adopting flexible working arrangements and establishing specialized units for market and technological data analysis to enhance early anticipation of risks and opportunities, thereby strengthening continuous improvement efforts.
Full text article
References
Abu Al-Kheil, A. (2023). The impact of organizational agility on competitive advantage in Jordanian industrial pharmaceutical companies: The moderating role of top management support [Unpublished master’s thesis]. Amman Arab University.
Abu Ruman, A. (2022). The impact of organizational agility on achieving competitive advantage in Jordanian pharmaceutical companies during the COVID-19 pandemic [Unpublished master’s thesis]. Al-Ahliyya Amman University.
Ahmad, A. (2022). The impact of strategic control on organizational adaptation: An applied study on extractive and mining industrial sector companies listed on the Amman Stock Exchange. Economic and Humanities Journal, 4(35), 1-22.
Ali, A. (2023). Total quality management as a means of educational reform. Dar Al-Ilm wal Iman for Publishing and Distribution.
Al-Aqra’, A. (2022). The impact of organizational commitment on organizational agility in the Directorate of Education in Qalqilya Governorate. Journal of Economic, Administrative and Legal Sciences, 6(17), 69-98.
Al-Armaiti, I. (2020). The impact of human resource agility on job performance in Islamic banks operating in Jordan [Unpublished master’s thesis]. Global Jordan University.
Al-Hawamdeh, B., & Bani Ahmed, R. (2015). Continuous improvement in advanced Jordanian universities to obtain quality assurance certification from the Accreditation and Quality Commission in Jordan. Journal of Studies and Research, University of Ashour Zayan Al-Jelfa, 7(19).
Al-Shanti, M. (2021). Strategic agility and its impact on enhancing competitive advantage: A field study on Palestinian pharmaceutical companies. Journal of the Islamic University for Economic and Administrative Studies, 29(1), 130-163.
Al-Smadi, Z., & Al-Hayali, A. (2021). The impact of business strategies on continuous improvement: A case study of Hikma Pharmaceuticals in Jordan. Arab Journal of Administration, 41(2), 27-56.
Al-Walawil, M. (2023). The impact of strategic agility on crisis management methods in Jordanian pharmaceutical companies [Unpublished master’s thesis]. Amman Arab University.
Alwan, M. (2024). The relationship between the European excellence model and the effectiveness of performance evaluation systems. Bilad Al-Rafidain Journal of Humanities and Social Sciences, 6(2), 67-83.
Al-Omar, A. (2024). The impact of human resource flexibility on career path planning: A field study from the perspective of employees in private hospitals in the Asir region. Journal of Social Studies, 30(3), 173-202.
Bilal, A., & Al-Dab, A. (2023). The role of continuous improvement as a cornerstone of lean management in developing employee performance: A sample study of workers at the electricity and renewable energy production company, Illizi unit. Afaaq Journal for Research and Studies, 6(1), 202-220.
Farahat, M. (2019). The impact of organizational agility on achieving marketing ambidexterity: A field study on pharmaceutical companies listed on the Amman Stock Exchange [Unpublished master’s thesis]. Isra Private University.
Hagras, N. (2015). Effectiveness of a proposed program based on the creative problem-solving model in developing critical thinking among female student teachers at the College of Girls. Journal of Scientific Research in Education, 16(4), 343-368.
Ibrahim, M. (2018). The role of high-performance human resource practices in enhancing workforce agility and employee creativity in public sector pharmaceutical companies in Egypt. Scientific Journal of Economics and Commerce, 48(2), 259-308.
Khedr, S., Ibrahim, A., & Nour El-Din, B. (2023). The role of human resource agility in the relationship between creative leadership and entrepreneurial performance: An exploratory study of the opinions of a sample of functional staff in colleges and institutes - Duhok Technical University. Polytechnic Journal of Humanities and Social Sciences, 4(1), 102-132.
Palestinian National Information Center. (2025). Pharmaceutical industries. Retrieved from https://info.wafa.ps/pages/details/30699
Rashwan, A. (2017). Quality management: An approach to development and continuous improvement. Dar Farous Al-Ilmiyah.
Shahin, S. (2022). The role of organizational agility as a mediating variable in the relationship between transformational leadership and change management: A field study on pharmaceutical companies in Egypt. Scientific Journal of Economics and Commerce, (3), 281-314.
Younes, A., & Al-Derini, S. (2024). The impact of human resource agility on creative behavior at work: An applied study on employees of public universities in central and eastern Delta. Rayah International Journal of Commercial Sciences, 3(10), 697-736.
Attiany, S., Al-kharabsheh, A., & Abusalma, A. (2024). The impact of human resource agility on the innovative performance in Jordanian pharmaceutical companies. Journal of Infrastructure, Policy and Development, 8(8), Article 6176.
AlTahhan, A., & Darwazeh, S. (2024). The impact of human resource flexibility on organizational excellence at Jordanian pharmaceutical industry companies. International Journal of Academic Research in Accounting, Finance and Management Sciences, 14(2), 441-470.
Almagharbeh, K. (2024). The effect of human resource agility on organizational sustainability: A structural equation modeling approach. International Journal of Human Capital in Urban Management, 9(1).
Almahamid, O. (2018). Knowledge management processes and workforce agility: A theoretical perspective. International Journal of Management and Applied Science, 4(7), 28-33.
Cai, Z., Huang, Q., Liu, H., & Wang, X. (2018). Improving the agility of employees through enterprise social media: The mediating role of psychological conditions. International Journal of Information Management, 38(1), 52-63.
Saeed, N. (2022). Does strategic agility and organizational ambidexterity affect the relationship between talent management and human capital sustainability?, Res Militaris, 12(2), 494-508.
Doeze Jager van Vliet, B., Born, M. P., & van der Molen, H. T. (2019). Using a portfolio-based process to develop agility among employees. Human Resource Development Quarterly, 30(1), 39-60.
Obaid, N., Hassan, S., & Al Chalabi, S. (2023). The impact of human resource agility on strategic renewal: A field research in the General Company for the Textile and Leather Industry. Res Militaris, 13(1), 1760-1772.
Authors
Copyright (c) 2026 Shibli Ismail Al-Suwaiti
This work is licensed under a Creative Commons Attribution 4.0 International License.
All articles published in the ARADO Business Journal (ABJ) are licensed under the Creative Commons Attribution 4.0 International License (CC BY 4.0).
Full license text: https://creativecommons.org/licenses/by/4.0/
YOU ARE FREE TO:
- Share — copy and redistribute the material in any medium or format
- Adapt — remix, transform, and build upon the material for any purpose, including commercially
PROVIDED THAT:
- Attribution — You must give appropriate credit to the original author(s) and cite the journal correctly, provide a link to the license, and indicate if any changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
AUTHOR RIGHTS:
- Authors retain full copyright and publishing rights.
- ABJ holds the right of first publication only.
- Authors may self-archive the final published version in institutional repositories or personal websites, with no embargo period.
Published by: Arab Administrative Development Organization (ARADO) — League of Arab States
Contact: abj@arado.org
Article Details
