The role of agile administrative leadership in enhancing the effectiveness of digital transformation in Palestinian higher education institutions
Abstract
The study aimed to understand the role of agile leadership in enhancing the effectiveness of digital transformation and its impact on improving performance and increasing efficiency in higher education institutions in Palestine. This was achieved by presenting theoretical frameworks for the role of agile leadership in digital transformation at universities. This was achieved by developing Palestinian universities to keep pace with digital transformation by applying the dimensions of agile leadership. This was achieved by providing a digital information network that supports digital transformation and is connected to global networks. This network provides university employees with the mechanisms and culture of e-management, as well as psychological, behavioral, technical, and material readiness, among other requirements for adapting to e-management. The study hypotheses included the existence of a relationship between agile leadership management and improving performance and increasing the effectiveness of digital transformation at universities. It also emphasized the existence of specific agile leadership methods that lead to improved both job performance and development effectiveness. The study used a descriptive and analytical approach to develop and monitor theoretical frameworks based on previous scientific studies and a scientific approach to analyze the research problem. The study concluded that agile leadership at universities focuses on preparing human resources to implement digital transformation, providing qualified personnel capable of using and analyzing data to make effective decisions, and being able to select human competencies and scientific expertise. It bears the burdens and efforts of data management and monitoring, as well as providing appropriate tools for statistical analysis and future forecasting, and reconciling internal resistance from employees and conflicting opinions. Flexibility and calm agile leadership helps establish an effective framework that ensures optimal implementation of digital transformation. This includes internal and external alignment in operational processes, and improves and develops the professional performance of faculty members through the provision of information. The use of self-critical thinking skills in analyzing problems and issues has a positive impact on improving performance. The study recommended the need to save time and accelerate the learning process to reduce the burden on faculty in traditional education for exams, marking, and results so that they are completed electronically. The quality of education should be improved by enhancing the quality of curricula and educational programs, and equal educational opportunities for all students to participate in the learning process, discuss, dialogue, and freely express their opinions on educational topics. Bridging the digital gap between urban and rural cultures among staff, and providing adequate professional training on the use of digital education tools and artificial intelligence in Palestinian universities.
Full text article
References
Ali, J. & Lohman, T. (2016). Exmining the Impact of Strategic Learning on Strategic Agility. Journal of Management and Strategy. Vol.4, No.2.
Barac, N. Goran, M. & Aleksandra, A. (2010) Lean production and Agile management quality in lean supply chain management. review: economics and organizations. 7, (3), p125-144
Bilyalova, A. Salimova, D. Zelenina, I (2019 May) Digital Transformation In Education. In International Conference on Integrated in Science. Springer, Cham. DOI: https://doi.org/10.1007/978-3-030-22493-6_24
Brooks, C & McCormack, M. (2020) Driving Digital Transformation in Higher Education EDUCAUSE, ECAR research report, Louisville, CO- ECAR, June.
Daniel, R.A Schallmo &Christopher,A.Wilhams (2018)DigitalTransformation Now! Guiding the Successful Digitalization of Your Business Model. Springer. DOI: https://doi.org/10.1007/978-3-319-72844-5
David, J. M. & Kim, S. H. (2018). The fourth industrial revoluion: opportunities and challenges, international journal of financial research. Vol, (9). No (2) pp 95.90. DOI: https://doi.org/10.5430/ijfr.v9n2p90
Gaudreault, C. (2017). Les impacts liés à l'implantation du lean dans les organisations au service des humains.[The impacts associated with the implementation of lean in organizations serving humans].Quebec: Research paper. University of Quebec at Chicoutimi.
Groysberg, B., Jermila, L., Jesse, P., & Jud cheng, J. (2018). The leader's guide to corporate culture. Harvard business review. Retrieved from https://www.spencerstuart.com/-
James, W. & Daniel, J. (2009). System lean: penserlentreprise au plus juste. Pearson education, paris.
John, M. (2013). Universities Challenged. The Impact of Digital Technology on Teaching and Learning. A position paper commissioned and published .
Larry, R. (2012). Management des operatios: principes et applications. 2eme edition. Person education. France –paris.
Limani, Y., Hajrizi, E., Stapleton, L., and Retkoceri, M.(2019). Digita Transformation Readiness Higher Education Institutions (HEI): The Case of Kosovo IFAC (International Federation of Automatic Control). IFAC Papers On Line 52-25 (2019), Hosting by Elsevier Ltd. p52-57. DOI: https://doi.org/10.1016/j.ifacol.2019.12.445
Mary M. Gobble (2018) Digital Strategy and Digital Transformation, Research-Technology Management, 61:5, 66-71, DOI: 10.1080/08956308.2018.1495969 DOI: https://doi.org/10.1080/08956308.2018.1495969
Mokline, B. (2019). Impact du Lean Management sur la performance opérationnelle dans les entreprisestunisiennes [Impact of Lean Management on operational performance in Tunisian companies] International journal of business and economic strategy, 11, p12-30.
Morla-Folch, T., Mar, J., & Eleni, P. (2019). Promoting Creativity in the Cooperative Work Environment: A Case Study of the Lacol Cooperative. The Qualitative Report, 24 (11), p2722-2746. DOI: https://doi.org/10.46743/2160-3715/2019.3947
Nicoulas, H. Thomas, H. (2009). outils reporting structures et pratiquesdamelioration. revuefrancaise de gestion, (1) 6, p81-103. DOI: https://doi.org/10.3166/rfg.196.81-103
Nylund, Jaakko., (2013) Improving Processes Through Lean -Management, Thesis of Business Administration, Helsinki Metropolia,.p.7.
OECD (2019). "Digital transformation and capabilities", in Supporting Entrepreneurship and Innovation in Higher Education in Italy. OECD Publishing.
Rogers, D. L. (2016). The digital transformation playbook: Rethink your business for the digital age .Columbia University Press. DOI: https://doi.org/10.7312/roge17544
Sayad, n., &Mekimah, s. (2020) Quality of Life Indicators as a Tool for Assessing the Course of Development of Countries in Relevance to the Framework of Sustainable Development. International Journal of Youth Economy, (4), 41-51. https://doi.org/10.18576/ijye/040106 DOI: https://doi.org/10.18576/ijye/040106
Sebaaly, M. (2018). Online Education and Distance Learning in Arab Universities. In: Badran, A. (Chief Editor). Universities in Arab Countries: An Urgent Need for Change Underpinning the Transition to a Peaceful and Prosperous Future, Springer International Publishing AG, part of Springer Nature 2018, p163-174. DOI: https://doi.org/10.1007/978-3-319-73111-7_8
Sebaaly, M. (2018). Online Education and Distance Learning in Arab Universities. In. Badran, A. (Chief Editor). Universities in Arab Countries: An Urgent Need for Change Underpinning the Transition to a Peaceful and Prosperous Future, Springer International Publishing AG, part of Springer Nature 2018, p163-174. DOI: https://doi.org/10.1007/978-3-319-73111-7_8
Spear, E. (2020) Digital Transformation in Higher Education. Trends, Tips, Examples and More.
Tratkowska, K. (2019). Digital Transformation: Theoretical Backgrounds Of Digital Change, Management Sciences, 24(4), p 15. DOI: https://doi.org/10.15611/ms.2019.4.05
Govindji, R. (2015). The role of wisdom in organizational leadership. unpublished Doctoral dissertation, Aston University, UK.p75.
Kupfer, J.H. (2007). When Waiting is Weightless: The Virtue of Patience. The Journal of Value Inquiry, 41: p265–280. DOI: https://doi.org/10.1007/s10790-007-9076-6
Kinsey, S. B. (2010). Quiet Leadership: How to Create Positive Change without the Noise and Negativity. Journal of Extension, 48(5):p20. DOI: https://doi.org/10.34068/joe.48.05.24
Abu Hammad, Mohammed. (2019). A Comprehensive and High Model for Organizational Agility: Minarat Al-Ilm Journal, King Abdullah Al-Ghali Center for Excellence, Jordan, (6).
Amin, Mustafa Ahmed. (2018). Digital Transformation in Egyptian Universities as a Requirement for Achieving a Knowledge Society, Published PhD Thesis, Damanhour University, Faculty of Education: Journal of Educational Administration, Issue 19 - September 2018, Arab Republic of Egypt.
Al-Indunisi, Farida. (2019). Organizational Climate and its Relationship to the Effectiveness of Job Performance among Female Administrative Staff at Umm Al-Qura University: Journal of Scientific Research in Education, Girls' College, Ain Shams University, Egypt, Vol. 20, Iss. 12.
Bellarej, Asmaa. (2024). The Role of Digital Technology and Artificial Intelligence in Improving Education, Reviewing Challenges and Available Opportunities in the Era of Digital Transformation: Journal of Scientific Development for Studies and Research (JSD), Faculty of Education, Ain Shams University, Vol. 37, Iss. 2, pp. 268-282. DOI: https://doi.org/10.61212/jsd/217
Jawan, Saffa Jamal, and Jawass Ahmed Jamal. (2024). The Use of Artificial Intelligence Applications in Higher Education Institutions in Yemen (An Exploratory Study): Qays Journal for Humanities and Social Sciences, Vol. 8, Iss. 1, pp. 1371-1401.
Hussein, Hussein Waleed, and Al-Zubaidi, Ghani Dham Tany. (2021). Employing Agile Leadership Behaviors to Enhance Investment in Human Capital: Journal of Economics and Administrative Sciences, University of Baghdad, Vol. (27), Iss. (126), pp. 86–106. DOI: https://doi.org/10.33095/jeas.v27i126.2098
Al-Rasheed, Faisal Salman, and Walaa Abd al-Ilah Ali. (2023). The Role of Digital Transformation in Private Tourism Hospitality Facilities in Riyadh City: Al-Hikma Journal for Social Studies, Vol. 11, Iss. 1, p. 11.
Zaher, Ziauddin. (2007). Digital Technology and its Impact on Renewing Educational Systems: Journal of the Future of Arab Education, 13 (46), June, pp. 19 – 25.
Al-Saeed, Daoud. (2018). The Impact of Leadership Styles on the Success of Change Management in Algerian Institutions, Case Study of the Faculty of Economic Sciences, Commercial Sciences and Management Sciences, Algeria: University of KasdiMerbah, Ouargla, Algeria
Al-Saedi, Janan Jayed Ghanem (2017). Agile Leadership Behavior and its Impact on the Relationship between Organizational Cybernetics and Job Rotation for Developing Post-Modern Workers, An Applied Study on a Sample of Iraqi Mobile Telecommunications Companies. Unpublished Master's Thesis in Business Administration, Iraq.
Shehata, Mohamed Moussa Ali. (2020). The Role of Activating Digital Transformation Mechanisms in Improving the Efficiency of the Egyptian Tax System as a Basis for Reducing Tax Evasion in Light of Egypt's Vision 2030: "Between the Imperative of Change and Application Results", The Scientific Journal for Financial and Administrative Studies and Research, Vol. 6, Iss. 1, p. 16.
Sabbah, Fadi Sobhi Abdel Rahman. (2021). The Role of Agile Leadership in Enhancing the Level of Adaptation Skills to Work Conditions, Master's Thesis, Palestine: Al-Aqsa University.
Al-Tawil, Abeer Mohamed. (2022). Digital Transformation in University Libraries, The Libraries of Assiut University as a Model, The Scientific Journal of the Faculty of Arts, Assiut University, Iss. 82, p. 986.
Al-Mutrif, Abdulrahman bin Fahd. (2020). Digital Transformation of University Education in Times of Crisis between Public and Private Universities from the Viewpoint of Faculty Members: The Scientific Journal of the Faculty of Education, Vol. 36, Iss. 07, p. 162.
Abdel-Bary, Ashraf El-Sayed, and Youssef, Sherif Mohamed Mohamed. (2021). Agile Leadership and its Role in Achieving Strategic Pioneering: Applied to EgyptAir Company. The Arab Journal of Administration. Vol. (45), Iss. (1).
Adhm, Hossam Sobhi (2020). The Impact of Lean Management on Achieving Administrative Creativity in Non-Governmental Organizations "A Field Study on SOS Children's Villages in Syria". Unpublished Master's Thesis (Business Administration), Syrian Virtual University, Ministry of Higher Education, Syria, p.10.
Abdel Salam, Osama Ali. (2013). Digital Transformation in Egyptian Universities An Analytical Study, Journal of the Faculty of Education, Iss. 37, Vol. 2.
Al-Ghamdi, Ayed Saeed. (2021). The Level of Practice of Agile Leadership by University Leadership in the Kingdom of Saudi Arabia and its Relationship to the Quality of Work Life: A Field Study from the Viewpoint of Faculty Members, Kingdom of Saudi Arabia: University of Tabuk.
Al-Fetlawi, Mithaq (2017). The Relationship between Agile Leadership and Building Organizational Reputation through the Mediating Role of Organizational Commitment: Al-Muthanna Journal for Administrative and Economic Sciences, Vol. (7), Iss. (4), p.23.
Kazem, Mohammed Hamzah (2020). The Interactive Effect of Perceived Organizational Support on the Relationship between Agile Leadership and Creative Work Behavior, An Analytical Study in Al-Imam Al-Hussein Medical City in Holy Karbala Governorate, Unpublished Master's Thesis in Business Administration, College of Administration and Economics, University of Kufa, Iraq, pp.27, 37, 7, 2.
Abdel Rahman, Aseel Abdelsalam and Al-Imam, Alaauddin Kazem. (2009). Interior Design Between Subjectivity and Objectivity. The Arab Academic Journal, Iss. 59, pp. 149 - 168.
Al-Maliki, Wafa Fawwaz. (2023). The Role of Artificial Intelligence Applications in Enhancing Educational Strategies in Higher Education: Journal of Educational and Psychological Sciences, Iss. 5, pp. 93-107.
Gorrect Blog (2024). Artificial Intelligence in Education and its Importance in Developing Learning Outcomes. Available at: https://gorrectassess.com [Accessed Date].
Mahmoud, Amal Saleh. (2018). The Impact of the Digital Transformation of Knowledge on the Information Culture of Specialists in the Field of Arts and Humanities among Faculty Members at the Faculty of Arts in Qena: Cyberarians Journal, issued by the Arab Portal for Libraries and Information, Iss. 34.
Hajira, Bahash (2019). Agile Leadership and its Relationship to Building the Organizational Reputation of the Institution: A Field Study at the Electricity and Gas Distribution Institution. Master's Thesis. Algeria: University of Mohamed Boudiaf.
Arbah, Hawwadif, and Salhi, Abdelkarim. (2016). The Prevailing Leadership Styles among Primary Education Directors, from their Teachers' Perspective, A Study in Light of the Hersey and Blanchard Model: Suluk Journal, An International Refereed Scientific Journal, Biannual, University of Abdelhamid Ibn Badis. Vol. (3), Iss. (1), pp. 157 - 177.
Rakkaj, Samar Yahya and Al-Abadilah. (2017). The Availability of Lean Management Requirements and their Role in Human Resource Development in the Ministry of Education and Higher Education in Gaza, The Second Scientific Conference entitled Sustainability and Enhancing the Creative Environment for Technical Education, Palestine Technical College, Palestine.
https://doi.org/10.18576/ijye/040106 DOI: https://doi.org/10.18576/ijye/040106
Authors
Copyright (c) 2025 Arado Business Journal

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.